Warranty Policy

LabGuard products come with limited warranty of 12 months, depending on the product purchased, beginning on the date of shipment from LabGuard factory or 18 months from the date of installation of the product; whichever is earlier.

LabGuard’s limited warranty covers defects in materials and workmanship. LabGuard’s liability under this limited warranty shall be, at our option, to repair or replace any defective parts of the equipment, provided if proven to the satisfaction of LabGuard that these parts were defective at the time of being sold, and that all defective parts shall be returned, properly identified with a Return Authorization.

This limited warranty covers parts only, and not transportation/ insurance charges.
This limited warranty does not cover:
  • Freight or installation (inside delivery handling) damage. If your product was damaged in transit, you must file a claim directly with the freight carrier.
  • Products with missing or defaced serial numbers.
  • Products for which LabGuard has not received payment.
  • Problems that result from:
    • External causes such as accident, abuse, misuse, problems with electrical power, improper operating environmental conditions.
    • Servicing not authorized by LabGuard
    • Usage that is not in accordance with product instructions.
    • Failure to follow the product instructions.
    • Failure to perform preventive maintenance.
    • Problems caused by using accessories, parts, or components not supplied by LabGuard.
    • Damage by fire, floods, or acts of God.
    • Customer modifications to the product
  • Consumables such as filters (HEPA, ULPA, carbon, pre-filters) and fluorescent / UV bulbs
Factory installed, customer specified equipment or accessories are warranted only to the extent guaranteed by the original manufacturer. The customer agrees that in relation to these products purchased through Labguard, our limited warranty shall not apply and the original manufacturer's warranty shall be the sole warranty in respect of these products. The customer shall utilise that warranty for the support of such products and in any event not look to LabGuard for such warranty support.

All express and implied warranties for the product, including but not limited to any implied warranties and conditions of merchantability and fitness for a particular purpose are limited in time to the term of this limited warranty. no warranties, whether express or implied, will apply after the limited warranty period has expired. labguard does not accept liability beyond the remedies provided for in this limited warranty or for special, indirect, consequential or incidental damages, including, without limitation, any liability for third-party claims against you for damages, for products not being available for use, or for lost work. labguard's liability will be no more than the amount you paid for the product that is the subject of a claim. this is the maximum amount for which labguard is responsible.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India and shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.